means "continuous improvement".It comes from the Japanese words "Kai" meaning
school and "Zen" meaning wisdom.
In a business Kaizen is a system for improving
profits, safety, customer satisfaction,
quality, and productivity by making small,
continual changes. Kaizen can also be used
to improve schools, nonprofits and government
Article About Kaizen
This free booklet provides
an introduction to the Kaizen system of
continuous improvement. It covers problem
solving, standardization, suggestion systems,
process-oriented thinking, innovation and
management support for Kaizen.
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