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Brady Globalmark
make labels, signs and cut vinyl characters

Ask Technical Support - FREE GlobalMark support.QUESTION: I've scanned an image and saved it on my computer. I imported it into MarkWare, and now I am trying to print it on the GlobalMark. However, it prints as a solid black.

ANSWER:

Most likely the problem is that the sanned image has been saved as a color image. The MarkWare software can not be used with color images when printing to a monochrome printer such as the GlobalMark MonoChrome model.

To print the image it must be converted to a black and white grey scale image. To do this load the image in a paint program (such as PhotoShop or Paint Shop Pro), and convert it to grey scale. In PhotoShop you do this by going to the "Image" Menu and selecting the "Greyscale" option. Then save the image. Now when it is imported into Markware you will be able to correctly see the image.

Note: The above does not apply if the printer being used is a color printer such as the Brady PowerMark, Brady GlobalMark Color or Brady GlobalMark Color and Cut. You'll also need to be using version 3.0 or higher of the MarkWare software. No conversion is necessary and the graphic should appear correctly on the screen.

Brady GlobalMark FAQ List


Additional Information:

We are happy to provide assistance with your Brady GlobalMark questions. We can also help withn any labeling questions you have in general. Please feel free to call us at the number below, or use our online form to email your labeling question. We typically respond to emailed questions or requests within one working day.

Call today for GlobalMark information.

 
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