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Brady HandiMark
Technical Support:

Printer Driver Installation   |   Load New Supply

Ask Technical Support - FREE!QUESTION:
Regardless of what I do, my Brady HandiMark tells me to "load new supply". I have put a 2 inch tape in it, along with a 2 inch ribbon.

The HandiMark also displays a #3 in the lower right hand corner.

ANSWER:
Each Brady HandiMark tape has an smart chip on the side of the cartridge. Either loading or taking a tape out of the Brady HandiMark, while the Brady HandiMark is turned on, may result in the smart chip being damaged. The tape is then rendered useless.

Exposure to static electricity can also damage the smart chip.

What has most likely happened is that the tape you are trying to use has a damaged smart chip. TheBrady HandiMark no longer detects this tape as being a valid Brady HandiMark tape.

FREE cleaning supplies

Always be sure to turn the Brady HandiMark off before removing or installing a tape.

Brady HandiMark FAQ List

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Brady HandiMark supplies.



Additional Information:

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