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The following are
some of our best
selling label printers.
All are in stock and
can be shipped the
same day we receive
your order.

Varitronic Visimate
DuraLabel 2000
Brady HandiMark
Brady IDXPERT
Brady GlobalMark
DuraLabel PRO 300
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Brady HandiMark
Technical Support:

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Printer Driver Installation   |   Load New Supply
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Ask Technical Support - FREE!QUESTION:
Regardless of what I do, my Brady HandiMark tells me to "load new supply". I have put a 2 inch tape in it, along with a 2 inch ribbon.

The HandiMark also displays a #3 in the lower right hand corner.

ANSWER:
Each Brady HandiMark tape has an smart chip on the side of the cartridge. Either loading or taking a tape out of the Brady HandiMark, while the Brady HandiMark is turned on, may result in the smart chip being damaged. The tape is then rendered useless.

Exposure to static electricity can also damage the smart chip.

What has most likely happened is that the tape you are trying to use has a damaged smart chip. The Brady HandiMark no longer detects this tape as being a valid Brady HandiMark tape.

FREE cleaning supplies

Always be sure to turn the Brady HandiMark off before removing or installing a tape.

Brady HandiMark FAQ List

Call 1-888-326-9244 for fast,
same-day shipping of

Brady HandiMark supplies.



Additional Information:

We are happy to provide assistance with this question. Or if you need help with other labeling related questions, please feel free to give us a call at the number below, or use our online form to send us an email with your question or request.

 
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Labeling Products is a Graphic Products' web site. Graphic Products is not a Brady authorized distributor and is neither affiliated with nor sponsored by Brady.
Although all Brady products sold by Graphic Products are authentic Brady products, Brady does not endorse or sponsor Graphic Products' sale of Brady products.
All Brady trademarks used herein are owned by Brady Corporation and describe authentic Brady Products. Graphic Products carries a large inventory of Brady products
to service existing customers as well as new customers. We continue to provide excellent technical support and service to our customers.
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