Brady HandiMark
Technical Support:
QUESTION:
Regardless of what I do, my Brady HandiMark tells me to "load
new supply". I have put a 2 inch tape in it, along with a
2 inch ribbon.
The HandiMark also displays a #3 in the lower right hand
corner.
ANSWER:
Each Brady HandiMark tape has an smart chip on the side of
the cartridge. Either loading or taking a tape out of the
Brady HandiMark, while the Brady HandiMark is turned on, may
result in the smart chip being damaged. The tape is then rendered
useless.
Exposure to static electricity can also damage the smart
chip.
What has most likely happened is that the tape you are trying
to use has a damaged smart chip. TheBrady HandiMark no longer
detects this tape as being a valid Brady HandiMark tape.

Always be sure to turn the Brady HandiMark off before removing
or installing a tape.
Brady HandiMark FAQ List
Additional Information:
We are happy to provide assistance with this question. Or
if you need help with other labeling related questions, please
feel free to give us a call at the number below, or use our
online form to send us an email with your question
or request.
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